FidelioPro Telegram

Fidelio V8 / Oracle Hospitality Suite8

Modernizing Fidelio and Suite8 for today’s hotel operations

Support, integrations, web modules, reporting and automation — without replacing your PMS.

Discuss a project View solutions

Fidelio V8 · Suite8 · Oracle · Integrations · Web & Mobile · AI and analytics

PMS modernization diagram: Fidelio / Suite8, Hotel Connector, web interfaces, integrations, reports and AI

What we do

Integrated IT solutions for hotels

From fixing a single issue to building a new system integrated with the hotel’s infrastructure.

Fidelio / Suite8 diagnostics and support01

Fidelio and Suite8 support

Error diagnostics, system recovery, configuration, user consulting and support for hotel business processes.

Additional business logic and automation02

Module development and customization

Additional business logic, operational automation and PMS extensions tailored to a specific hotel.

Data exchange with external systems03

Integrations

Data exchange with booking systems, payment services, electronic locks, POS, CRM, notification platforms and other external systems.

Mobile and browser-based workplaces04

Modern web interfaces

Mobile and browser-based workplaces for staff and managers: reservations, housekeeping, guest profiles, tasks, services and operation control.

Dashboards and AI tools05

Reporting, analytics and AI

New reports, management dashboards, automated summaries, hotel-data search and AI tools for teams and executives.

Oracle Database, backup and infrastructure06

Oracle and infrastructure

Oracle Database work, performance, migrations, backups, data recovery, Docker services and local hotel infrastructure.

Ready-to-deploy directions

Solutions you can implement now

Clear modernization scenarios without a long catalogue and without interrupting daily hotel operations.

Digital ID check-in via QR codeDigital ID

Digital ID check-in

QR-code scanning, document data retrieval and automatic guest-card completion in Fidelio / Suite8.

Open cost calculator
Guest document scanning and recognitionFront Office

Passport scanning

Document recognition, guest data completion, field validation and image saving according to hotel procedures.

Reservation profile and guest self-serviceGuest web

Reservation profile and guest self-service

A personal reservation web page for payment, document upload, additional services and guest preferences.

Web Companion over the existing PMSSuite8 UI

Web Companion for Suite8

Modern browser and mobile interfaces over the existing PMS without a complex migration or downtime.

Integration hub for external systemsData exchange

External system integrations

Connecting external products through APIs, file exchange, local agents, databases, cloud services, equipment and custom protocols.

Reports and management dashboardsBI

Reports and management dashboards

Screen and print reporting, daily indicators, occupancy, sales, revenue, operations and key KPI control.

Backup and monitoringOps

Backup and monitoring

Automated backups, execution control, error notifications and recovery assistance.

Custom development for hotel workflowsCustom

Custom development

When there is no ready-made solution, Fidelio Pro designs and builds one around the hotel’s real processes.

Core advantage

We do not replace a working system — we make it modern

Many hotel systems run reliably for years, while their interfaces, reports and integration capabilities no longer meet modern expectations.

Fidelio Pro adds web interfaces, integrations, automation and analytics around the existing PMS. The hotel keeps familiar processes and data while gaining modern tools for staff, guests and management.

Architecture: Fidelio / Suite8 → Hotel Connector → web applications, integrations, reports and AI

Why Fidelio Pro

A practical technical partner for hotel infrastructure

Knowledge of hotel operations

We understand hotel operations

We understand front desk, reservations, accounting, restaurants, housekeeping and hotel IT processes.

Work with existing infrastructure

We work with existing infrastructure

We account for real PMS versions, Oracle, workstations, local servers and already connected interfaces.

Practical technical solutions

We solve specific tasks

We define the problem first, then propose a technically and economically reasonable solution.

Post-launch support

We support after launch

We help with rollout, testing, training, fixes and further solution development.

Process

How we work

We move through short, clear stages: from understanding the task to post-launch support.

  1. Discovery and constraints review01

    We study the task

    We clarify the current configuration, constraints and desired outcome.

  2. Architecture and proposal preparation02

    We propose a solution

    We define architecture, scope, cost and implementation stages.

  3. Solution development and testing03

    We build and test

    We develop the solution and test it in a test environment or with a limited user group.

  4. Launch and continued support04

    We launch and support

    We deploy the solution to production and support its continued operation.

Partner product integration with hotel systems

For technology partners

We integrate your products with hotel systems

We help software vendors, equipment manufacturers and hotel-service providers connect their products to Fidelio V8 / Suite8 and other hotel IT systems.

We work with APIs, file exchange, databases, local agents, cloud services, equipment and custom protocols.

Discuss integration

Contacts

Tell us what needs to be solved

Describe your system, current issue or desired result. We will review the task and propose a practical implementation path.

Support format, response time and conditions depend on the selected service option.

Message us on Telegram Send a request to fidelio@giorni.ru Digital ID calculator